Resident portal
Jax Bay Apartments
Jacksonville
https://jaxbayapartments.com
Already have an account? Sign in. New here? Use the email on your lease to set up access. Your setup link is specific to this property.
Need a hand?
Once you are signed in you will see your current balance, next month's rent, available payment options, and any open maintenance requests. If anything looks off, the office team can sort it out.
Office contact
Your balance and next rent
See what is due now and what is coming up, with payment choices that fit each amount.
Submit a maintenance request
Send a request in under a minute and get an instant confirmation. For life-safety issues or active damage, call the emergency maintenance line.
Recent activity
The last two months of charges and payments are shown in plain language, without accounting codes.
Lost your setup link?
Tell us the email on your account and we will resend the link. We do not reveal whether an email is on file, by design.
How this works
- Start from your property's portal so your account stays property-scoped.
- Use the email on your lease to request a one-time setup link.
- Sign in to see your balance, next rent, recent activity, and maintenance requests.
- When online payments are available for your account, choose bank transfer, card if available, or a custom amount before secure checkout.
- Submit maintenance from the portal. For emergencies, call the emergency maintenance line first.